![]() "But I also suspect they're probably improving the security as they go, and in order to improve that security, they're maybe taking it slowly. "I suspect it's taking a long time for them to recover their systems," said Wisniewski. Though debit and credit cards are now accepted at stores, the overall impact on Indigo's sales will be felt more deeply the longer the other problems persist. The incident has placed many of Indigo's sales in jeopardy as customers must purchase items in brick-and-mortar stores and were only able to make purchases in cash for much of the outage. "But the communication to the public about what has happened and whether their information may be at risk is very poor, and generally doesn't reflect well on brands when they're not forthcoming about what's going on," Wisniewski added. While the company hasn't confirmed that a ransomware attack was responsible for the outage, several experts have told CBC News that it has the characteristics of one. It's not uncommon for systems to take several weeks to recover from a ransomware attack, said Chester Wisniewski, a cybersecurity expert and field CTO for applied research at security firm Sophos. "Our investigation is under way but not yet complete," it added Friday. The company has said it immediately engaged third-party experts to investigate and resolve the matter, but has still not explained the nature of the incident or what caused it. 8, Indigo was only able to process purchases made in-store with cash, but some of its services, including credit and debit payments and some return capabilities, have since been restored. Next, enter your 16-digit account number, date of birth, and social security number in the relevant fields.A screencap shows the homepage of Indigo's temporary website on Friday.On the Reset ID/Password page, scroll down to the Forgot Username section.Next, click the Reset Password button and follow the on-screen prompts to generate a new password.Add your personal information, such as card number, date of birth, email address, and Social Security Number. Click on Register Your Account, below the login button. Enter your username, last 4-digits of your card, date of birth, and social security number in the Reset Password section. How to activate your Indigo Credit Card online: Go to the Indigo Credit Card activation page.Go to /activate and click Forgot your Username or Password? option.If you ever forget the username or password of your Indigo Mastercard account, you can recover them quickly by following these steps: NOTE: Entering incorrect login credentials will lock your account for 15 minutes. Once logged in, you can manage your credit card, make a payment, and check your account statement. Click the Login button to sign in to your Myindigocard account.Enter your Username and Password in the given fields.Now enter the already saved access data such as username and password in the corresponding section. After accessing the home page, users will need to complete the first task by clicking the Activate card tab. Follow the steps below to login into your account: First, visit the official website to complete the card activation process. ![]() ![]() You can access your transaction history, free online bill pay, paperless statements, and other account information by signing into your IndigoCard online account. If you have any questions or issues with the activation process, contact the Indigo Card customer service team for assistance. Follow the prompts to activate your card.Enter your card number and other required information, such as your name and date of birth.Open the Indigo Card app and sign in to your account.Once you have downloaded the app, you will need to follow these steps: To activate your Indigo Card through the mobile app, you will need to download the Indigo Card app from the app store/ play store on your mobile device. How to Activate Indigo Credit Card using Mobile App Once your identity is confirmed, follow the on-call prompts to activate your card immediately. When you call, you will likely be asked to provide your card number, personal identification information, and other details to verify your identity. You can also activate your Indigo Credit Card by calling customer service at (800) 353-5920 or on the customer service number provided on the back of your card. Your Indigo Card is now active and ready to use. Also Read - Complete Guide to Activating Global Cash Card at /activate
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